Is Bitstamp safe to connect?

Exchange ยท Centralized spot exchange (Bitstamp by Robinhood). Checked 2026-10-25; every line links its source.

Worst case: Bitstamp holds your coins; US accounts lose trading on 2027-02-01, and EU deposits from third-party self-hosted wallets over EUR 1,000 are reportedly rejected and sit until support returns them.

Already lost funds? What to do if a bot or wallet is drained.

Safe setup in 3 steps

  1. Do not trust any 'Bitstamp' X account: @Bitstamp no longer exists, so use bitstamp.net and in-app support only
  2. Give bot keys only balance and trading permissions, set the IP Address Filter, and never enable crypto withdrawals on a shared key
  3. US users: transfer to Robinhood or withdraw before 2027-02-01; EU users: deposit only from your own verified wallet or another exchange

What it can do with your money

Who holds the keysThe exchange holds your funds Custodial exchange account, now part of Robinhood. source
Can funds be sent out to any address?Yes. Withdrawals available; US accounts can still withdraw after they move to close-only on 2027-02-01. source
What a leaked API key can doThird-party sources: permissions are selected per key and include crypto withdrawals (Fireblocks guide lists 'Create crypto withdrawals' as a choice); an 'IP Address Filter' whitelist is opt-in; new keys must be activated from an email link. Expiry not mentioned. Not confirmed from Bitstamp's own docs (its API pages did not load for this check). source
Monero and ZcashXMR: not listed source
ZEC: ZEC/USD listed source source

Official links

Each link below was confirmed from at least two independent places (the vendor's own pages plus another source). Anything else using this name is not on the list.

Where we confirmed these

Deadlines

Incidents

Items marked "reported by users" are claims we could not confirm with the vendor or a security firm.

DateWhat happenedAmountOutcomeSource
2026-08-18Per customer-posted notices (not authenticated by Bitstamp), Bitstamp began rejecting crypto deposits over EUR 1,000 from self-hosted wallets owned by someone other than the account holder under the EU Transfer of Funds Regulation; rejected deposits are not returned automatically and need a support request (reported by users)deposits rejected, refunds via supportsource

Check a link

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More checks: Exchanges

Something wrong or out of date? Send a correction with a link to the vendor's docs. Not financial advice. How we check.