Is LetsExchange safe to connect?
Swap service ยท Instant swap service, closed 2026-10-01 (support until 2026-11-30). Checked 2026-10-25; every line links its source.
Worst case: LetsExchange no longer runs swaps, so coins sent to an old deposit address or to a site claiming to be LetsExchange can be lost, and unresolved swaps must be raised by 2026-11-30.
Safe setup in 3 steps
- Don't start swaps on any site, bot or account claiming to be LetsExchange; the company says such services are fraudulent
- If you have an incomplete swap, email support@letsexchange.io with the exchange ID and transaction hashes before 2026-11-30
- Remove saved LetsExchange deposit addresses and links from your wallets and bookmarks
What it can do with your money
| Who holds the keys | The exchange holds your funds Before closing, the terms said LetsExchange held no wallets or funds and swaps were run by third-party providers, which received your deposit. No new swaps are accepted. source |
|---|---|
| Can funds be sent out to any address? | Service closed; account access has been closed and final payouts were under way (per @letsexchange_io). source |
| Can it hold or freeze your funds? | Archived terms (updated 2026-05-15): LetsExchange could refuse, block or cancel any transaction and suspend access with immediate effect to protect its reputation, when required by law or authorities, or on suspected breach. Swaps were run by third-party providers whose own terms and AML checks applied. Shielded or other untraceable sends of dual-nature coins (ZEC, Dash, FIRO etc.) were unsupported and treated as 'irretrievably lost'. Closure: swaps started before 2026-10-01 07:00 UTC were still processed; unresolved cases, incl. incomplete swaps, go to support@letsexchange.io and are reviewed individually until 2026-11-30. source |
| Monero and Zcash | XMR: was accepted subject to provider policy; service closed ZEC: transparent addresses only before closure; service closed Shielded ZEC withdrawals: no source |
Official links
- Website:
letsexchange.io - X:
@letsexchange_io
Where we confirmed these
Deadlines
- 2026-11-30: Last day LetsExchange support (support@letsexchange.io) handles unresolved issues such as incomplete swaps; the service is fully discontinued from 2026-12-01 source
Incidents
| Date | What happened | Amount | Outcome | Source |
|---|---|---|---|---|
| 2026-10-01 | LetsExchange ceased exchange operations at 07:00 UTC, citing increasingly complex global regulation; swaps already started were still processed | Closed; company says it will fulfil remaining obligations, support until 2026-11-30, fully discontinued from 2026-12-01 | source |