# Is SideShift.ai safe to connect? | TradingAgentStack

> SideShift.ai: worst case for your money, official links, freeze and key risks, incidents and a 3-step safe setup. Sourced, checked 2026-10-24.

Canonical: https://tradingagentstack.com/check/sideshift-ai/

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# Is SideShift.ai safe to connect?

Swap service · Instant cross-chain swaps (200+ assets). Checked 2026-10-24; every line links its source.

**Worst case:** Your coins sit at SideShift during the swap; if a shift is flagged or goes out of range it can wait on human review, and without a refund address it can't be refunded automatically.

Already lost funds? [What to do if a bot or wallet is drained](https://tradingagentstack.com/trading-bot-drained-what-to-do/).

## Safe setup in 3 steps

1. Always set a refund address you control before sending

2. Send the exact amount before the shift expires and test with a small amount first

3. Bookmark sideshift.ai (not look-alikes such as sideshift.app) and keep your shift ID for support

## What it can do with your money

| Who holds the keys | The service holds the keys You send coins to a SideShift deposit address; SideShift settles to your address or refunds to the refund address. [source](https://docs.sideshift.ai/api-intro/refunds) |
| --- | --- |
| Can funds be sent out to any address? | Not applicable (no stored balance); refunds are automatic only if a refund address is set. [source](https://docs.sideshift.ai/api-intro/refunds) |
| Can it hold or freeze your funds? | Docs: refunds are automatic when a refund address is set (wrong amount, expired shift, out-of-range deposits); without one, the shift stays in 'refund' until you add an address. Out-of-range or post-expiry deposits may be processed or refunded after human review; wrong-network deposits are recovered if accessible, usually within 3 days. User eligibility is checked via a permissions endpoint. SideShift's terms (on sideshift.ai) could not be retrieved, so its AML hold policy is not confirmed here. [source](https://docs.sideshift.ai/faq) |

## Official links

Each link below was confirmed from at least two independent places (the vendor's own pages plus another source). Anything else using this name is not on the list.

- Website: `sideshift.ai`

Where we confirmed these
- https://coinmarketcap.com/currencies/sideshift-token/ (website sideshift.ai, X twitter.com/sideshiftai, Telegram t.me/sideshift)

- https://docs.sideshift.ai/faq (official API docs; website sideshift.ai, GitHub github.com/sideshift)

## Incidents

Items marked "reported by users" are claims we could not confirm with the vendor or a security firm.

| Date | What happened | Amount | Outcome | Source |
| --- | --- | --- | --- | --- |
| 2025-04-16 | Reported by users (unverified): Trustpilot reviews describe a shift held for 4 days and (Mar 2025) a swap stalled after SideShift said it 'needed some kind of check' (reported by users) |  | Not stated; SideShift replied with boilerplate | [source](https://ca.trustpilot.com/review/sideshift.ai?page=5) |

## Check a link

Got a link, @handle or repo that claims to be SideShift.ai? Paste it to see if it's on the official list.

Checking links inside Telegram? Send them to [@TASCheckBot](https://t.me/TASCheckBot), or add it to your group so anyone can type `/check`. Alerts on new drains and fakes: [@tradingAgentStk](https://x.com/tradingAgentStk).

## Get an alert for SideShift.ai

We email you if we add an incident, a freeze report, a known fake or a deadline for SideShift.ai. Free; unsubscribe anytime.

## More checks: Swap services
[ChangeNOW](https://tradingagentstack.com/check/changenow/)[FixedFloat](https://tradingagentstack.com/check/fixedfloat/)[NEAR Intents](https://tradingagentstack.com/check/near-intents/)[Trocador](https://tradingagentstack.com/check/trocador/)[Exolix](https://tradingagentstack.com/check/exolix/)[StealthEX](https://tradingagentstack.com/check/stealthex/)[LetsExchange](https://tradingagentstack.com/check/letsexchange/)[Houdini Swap](https://tradingagentstack.com/check/houdini-swap/)[THORChain](https://tradingagentstack.com/check/thorchain/)

Something wrong or out of date? [Send a correction](https://tradingagentstack.com/submit/) with a link to the vendor's docs. Not financial advice. [How we check](https://tradingagentstack.com/check/#method).

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